Contact Us
We'd love to hear from you. Reach out to us through any of the channels below.
1. Contact Information
Podstack is a GPU cloud computing platform providing on-demand access to high-performance GPUs for machine learning, AI training, and inference workloads.
We are committed to providing excellent support to our customers. Whether you have a question about our GPU cloud services, need help with billing, or want to explore enterprise solutions, our team is here to help.
2. Email Contacts
Technical Support
For help with platform issues, GPU instances, or technical queries.
support@podstack.aiSales & Enterprise
For custom pricing, enterprise plans, and partnership opportunities.
sales@podstack.ai3. Business Hours
Our support team is available during the following hours:
Note: For urgent infrastructure issues, our platform monitoring team is available 24/7. Critical alerts are handled outside business hours.
We aim to respond to all email inquiries within 24 business hours. Enterprise customers with premium support plans receive priority response times.
4. Contact Form
Fill out the form below and our team will get back to you as soon as possible.
5. Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name: Saurav Kumar
Designation: Director
Email: grievance@podstack.ai
Address: 11th Floor, Prestige Tech Park, Platina 2, Outer Ring Rd, Kadubeesanahalli, Bengaluru, Karnataka India- 560087
The Grievance Officer shall acknowledge complaints within 48 hours and resolve them within one month from the date of receipt of the grievance.
6. Office Address
Podstack
Address: 11th Floor, Prestige Tech Park, Platina 2,
Outer Ring Rd, Kadubeesanahalli, Bengaluru, Karnataka India- 560087